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Support Hours
Monday to Friday
9 a.m. to 5 p.m. EST
Our Products & Services
Infusion Services & Wholesale
Head over to Our Technology page and leave your contact information for more details.
Link to Our Products
Shipping & Return Policy
Order Tracking
Once an item is purchased, order and tracking information will be sent to the email provided at checkout.
Return Policy
14-Day Money Back Guarantee. Return via your courier of choice to the address listed below within 14-day upon receival. Please include your complete name, address, daytime telephone number and email address inside the return package when returning your item. You will be responsible for any return shipping costs.
Item requirements:
- items must not be worn, washed or damaged.
- items must have original packaging and tags still attached.
- items must not be the following items: sale items, intimates, face masks
To initiate a return, please complete the following steps:
1. Reply to your order confirmation email to request which products you would like to return.
2. Await our reply for further instructions and to ensure we have your return number on file.
3. Send the items back to us to the address provided in our reply email.
4. Your return is on the way! Please allow 10 days from receipt of your return for credit to be processed.
Still need help? Let's chat!
Email
Send us an email at support@maxcopper.com and we will get back to you within 2 business days.
Call
Our call center is open on Monday-Fridays from 9AM-5PM EST at +1 437-232-3388.